Mount Ephraim House strikes silver

A Tunbridge Wells residential home has been presented with a prestigious national award for demonstrating a degree of excellence in the way it develops and supports its staff.

Mount Ephraim House, part of the Greensleeves Homes Trust, was awarded the Investors in People Silver award at a celebratory ceremony held at the Freemasons’ Hall, London.

The Silver award is achieved by just 2.5% of Investors in People recognised organisations in the UK. The Investors in People Standard is awarded to well-run organisations, which demonstrate good management practice with a high emphasis on best practice people management and development.

Karen Cooper, Manager at Mount Ephraim House, said: “We are delighted to have successfully attained the Investors in People Silver award. It formally recognises the fact that we believe in and have a clear strategy for the learning and development of our 40 members of staff. We take great pride in planning our employees’ career path and provide them with the support and training they need to continuously improve.”

Recipients of the Silver award, of which there are some 550 in the country, go beyond the minimum requirements and demonstrate an additional 76 or more pieces of evidence needed to achieve the Investors in People core Standard.

As well as demonstrating that the employees at Mount Ephraim could learn and develop effectively within the home, the management also had to prove that they have a clearly definedstrategy for improving performance.

To ensure that MountEphraim House continues to improve during 2012 and beyond, Karen Cooper will help the team work towards the requirements for the Investors in People Gold award.

John Telfer, Managing Director of Inspiring Business Performance Ltd (IBP), the Investors in People Centre for London and the South of England, said: “Being presented with the Silver award is a well deserved achievement and demonstrates the high value Mount Ephraim House places on staff development. I hope other organisations within the care sector are encouraged to work towards the Investors in People Standard, which can help to enhancecompetitiveness, boost turnover and increase staff retention.”

Research shows that organisations of any type and size that adopt a comprehensive approach to people development perform better than those without, indicated by higher gross profits per employee, higher profit margins and higher productivity. Companies that have achieved the Investors in People Standard also have higher levels of trust, co-operation and commitment thantheir competitors.

To find out more about IBP and the benefits of Investors in People, visit, email or call 0800 612 3098.

Top Photo: John Telfer, Managing Director of Inspiring Business Performance presenting the Investors in People Silver award to Karen Cooper, Manager at Mount Ephraim House.

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